Meet the Team Behind CHN
Choco Cai
Sales Assistant
Choco Cai is a dedicated Sales Assistant who thrives on making meaningful connections and helping people achieve their real estate dreams. With a strong focus on the buyer side, Choco provides personalized support, timely feedback, and expert guidance to ensure clients feel confident and informed throughout the buying process.
With over three years of industry experience spanning administration, accounting, marketing, and rentals, Choco has developed a well-rounded understanding of real estate operations. In the current role, Choco assists in managing sales campaigns, conducting open homes, following up with buyers, and developing innovative marketing strategies. Additionally, Choco works closely with the administrative team, supervises tasks, and engages in prospecting to bring in new business opportunities.
Choco takes pride in building strong relationships with buyers, ensuring they receive top-tier service. Many satisfied clients have not only found their dream homes but have also returned as sellers, trusting Choco to assist with their property sales. While not formally awarded, the consistent positive feedback from clients and colleagues highlights Choco’s dedication and commitment to excellence.
Driven by the belief that “The only way to do great work is to love what you do,” Choco remains passionate about delivering outstanding results. The short-term goal is to deepen industry knowledge and strengthen client relationships, while the long-term aspiration is to become a trusted advisor for both buyers and sellers.
Outside of real estate, Choco enjoys photography, fitness, and traveling—pursuits that bring creativity, energy, and inspiration to both personal and professional life.
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Testimonials
I am incredibly grateful to have had Choco Cai as my real estate agent during the purchase of my dream home. From start to finish, Choco demonstrated an exceptional level of professionalism and expertise that truly set her apart. Her negotiation skills were outstanding, consistently advocated for my best interests, ensuring I received the most favorable terms possible. Choco’s unwavering customer service focus, consistently went above and beyond, showing genuine care which impressed me greatly.
Vanessa C
Buyers
BLACKBURN NORTH
I am really happy the way of selling my townhouse with Choco cai. The property was sold the price I was satisfied with. She got timely updates after each open. Her professionalism dedication and attention to detail made the selling process less stress. I would definitely recommend to anyone ！
Renzhu W
Vendor
Blackburn
Choco is super patient and dedicated! I actually met her in an open inspection at another property and she wrote down all my questions and kept following up. Therefore when I thought about selling my own property, she is the first one coming into my mind. She kept following up with buyers and provided feedback to me. Also she tried to arrange the open inspection to fit my time schedule. I am happy with the selling price and well done team!
Christine L
Vendor
BURWOOD EAST
Choco was a pleasure to work with throughout my townhouse purchase. She was earnest, professional, and genuinely supportive every step of the way. Choco was also very helpful in organising building and pest inspections (twice), and even helped with coordinating with building management. She also clarified any questions I had throughout the purchase process and her responsiveness and attention to detail made the whole process smooth and stress-free.
Jamie P
Buyers
BOX HILL SOUTH
She can provide us with timely feedback on the buyers . Whenever we have any questions, she can reply promptly. She helped us sell the house quickly.
Aihong Y
Vendor
Box Hill South